Privacy Policy

Last Updated: 19/08/2026

UMAMITOURS is committed to protecting the privacy and security of your personal data in compliance with Japan’s Act on the Protection of Personal Information (APPI) and applicable international privacy regulations.

1. Information We Collect

We collect personal information that you provide directly to us when booking or communicating with us:

Contact Information: Name, email address, phone number, and country of residence.

Booking Details: Date and time of tour, group size, and special accessibility or language requirements.

Payment Information: Credit/debit card transactions are processed securely via third-party payment gateways (e.g., Stripe). We do not store or process your full payment card details on our servers.

2. How We Use Your Data

We process your personal information strictly for the following purposes:

Fulfilling and managing your tour bookings.

Communicating important tour details, meeting points, or weather updates via email/messaging.

Handling customer inquiries and feedback.

Sending optional promotional communications (only with your prior consent, which you may withdraw at any time).

3. Third-Party Sharing

We do not sell, rent, or trade your personal information. We only share relevant data with trusted third-party service providers necessary to operate our business, such as:

Payment processors (e.g., Stripe, PayPal).

Online booking systems and customer communication platforms.

4. Cookies & Web Analytics

Our website uses standard cookies to optimize your browsing experience and collect anonymous usage metrics (such as page visits and traffic sources) through analytics services like Google Analytics. You can disable cookies at any time through your browser settings.

5. Data Security & Storage

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration.

6. Your Rights

You have the right to request access to, correction of, or deletion of the personal data we hold about you under the APPI and applicable laws. To submit a request, please contact us at umamime.blog@gmail.com.

7. Contact Information

If you have questions regarding this Privacy Policy or your personal data, please contact us at umamime.blog@gmail.com.